Business
Italians can be very formal and old fashioned, but are
also warm and welcoming. Face to face communication is best, and
often a third party introduction can speed initial negotiations.
Business attire is formal and very stylish, and handshakes are the
norm. First impressions count for a lot in Italy. Expect plenty of
gesticulating and interruptions, or people talking over each other.
Business cards are used. Unfortunately the bureaucracy in Italy can
slow down deal-making. Business hours are usually 9am to 5pm Monday
to Friday, but can vary according to season and region.